We have gotten to be such voracious digital consumers that for some, phone best practices have gone by the wayside. It’s always a good idea to answer the phone in a professional manner. Here are some other suggestions for great phone technique.
“I can’t control when someone within my Book of Business needs my services, I can only control that when they do, they call me”. I’ve got my database compiled, so now what? Depending on how well the information has been maintained the likelihood is that your database needs some level …
“I can’t control when someone within my Book of Business needs my services, I can only control that when they do, they call me”. The core of generating referrals from your client base or Book of Business is the relationship you have with those individuals. Unfortunately, many of us have …
